Danio Support
Have a question or found a bug? Email noonieapp@gmail.com — we read every message and reply directly, there's no ticket system.
Purchases
- Restore a purchase (new phone, reinstalled the app): Settings → Restore Purchases. Works for lifetime and subscriptions.
- Cancel a subscription: subscriptions are managed by Apple, not by Danio. iPhone Settings → [your name] → Subscriptions → Danio → Cancel.
- Refunds: handled by Apple, not by Danio. Request one at reportaproblem.apple.com.
Your data
- Move to a new device: your data restores automatically with your iCloud backup, or use Export/Import inside the app.
- What's free vs. paid: one tank with unlimited entries and import/export — free. Unlimited tanks and the full parameter charts — unlocked with any plan.
- Deleting the app: deletes its data. There's no account to close, because there's no account.
Report a bug
Email noonieapp@gmail.com with what happened, what you expected, and your device model + iOS version if you can. Screenshots help.